Hi guys..hmm the reason why i aint updating my blog this few days is because of a slight technical problem..and just to let everyone get an idea and enjoy some sort of entertainment. I have decided to let you..take a look at the complaint letter that i feedback to S** firm ...I was rather pissed at the point of time hence do disregard any incoherent points that you have notice later.
P.S this is purely for entertainment purposes, although sad to say ,i did submit this feedback *yES! Because of the opportunity cost involved in this case- i was unable to go online and blog or msn due to this (im using Dial up you see..hehehe)

COMPLAINT letter in a *Informal tone*

This feedback is regarding the quality service of ur employees (phone number:1608). Though i did not take down the name of the 2 female operators whom weren't Polite thus leaving me with an extremely bad impression of your company. Due to the fact that i paid my telephone bill -phone number:_ (after it was disconnected) ,using AXS machine on August04. On top of that, i made a call to your operating service to enquire when the line would be connected back and was told by your operator that it would be reconnected within 24 hours.(This indian or malay lady had an extremely bad tone of answering my enquiry.Time: around 9+pm) But this was not the case,as i waited patiently but still after 25 hours my line was not reconnected. Therefore leaving me with no choice but to give your operators a call again and this female operator that i spoke to , "decided" to inform me that AXS machine needed 2 days to allow the bill to be process through . This leads me to question their inconsistency in answering my enquires.
Another upsetting issue: why do **** firm (i decided not to tell u the name of this prestigious company in case i get sue for it..keke) allows one to pay bills through AXS machine but let it takes 2 days to process. Why is this process so inflexible?? Is'nt it a waste of my time if i paid immediately but it still have to take 2 days? And Why cant your after 8pm (1608) employees attend to this payment Immediately instead of telling me to wait till tomorrow while the "billing personnels" will attend to me??IF these employees are already paid to attend to TECHNICAL problems, cant *** (firm) have JOB ENLARGEMENT , widen their scope of job content and allow them to have access to the "Billing, Payment,reconnection"? SInce they are working during the night and i believe that there are many more unhappy residents who are not satisfied with this form of service of waiting while *** firm has a ready pool of employees working . Im regret to lament that all these bad services and inflexiblity may be due to *** being the BIGGest telecommunication and the ONLY telephone Service company that we have. This Monpoly of the market has allowed your firm to degenerated into upmost incompetence. My family and i are extremely displeased and wish to elicted a satisfied response regarding the issues (services and others as stated above) from your management team if not im sorry that i may have to bring this up to our local SPH or other interested parties who is willing to entertain my feedback.

EH..after proof-reading this informal letter again , i actually felt that it is more hilarious than expressing my displeasure ..hmm and judging from the technical jargons that i use in this letter , Miss Tee and mRs Ching who are my mgt teachers may be proud of me..if this complaint proved to be of no avail. ANyway ppl outta there, do not take this seriously and scold me if you see me..cos its not meant to be taken that way. :p Whether this letter is fabricated by me + Cheryl (my accomplice..dun deny..) or its real...Thats for me to know and one's imagination to guess. Hmm Maybe ..just maybe ..i have a flair for writing complaint letters..keke..(even nonsense letter like this..need talent hor..)
11:41 PM